SERWORK / Our services

Communication

Inform clearly. Engage stakeholders. Support change.

SERWORK supports organisations and projects with internal and external communication plans, communication for development, and the delivery of field activities.

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Stakeholder consultation meeting facilitated by a communication consultant
Illustrative image

Our support

Internal communication plan

Organise exchanges and give teams clear, useful and shared information.

  • Assessment of needs, internal audiences and information flows
  • Objectives, messages, materials and communication calendar
  • Responsibilities, team coordination and monitoring indicators

External communication plan

Present your organisation or project and structure relationships with relevant audiences.

  • Identification of audiences and partners
  • Messages, channels, materials and activity planning
  • Institutional communication and project progress information

Communication for development

Support projects according to applicable requirements of AFD, the African Development Bank and the World Bank, taking account of each project’s context and commitments.

  • Stakeholder identification and engagement
  • Accessible information, consultation and awareness activities
  • Monitoring exchanges, feedback and communication actions

Implementation and evaluation

Deliver the plan, monitor results and adjust activities.

  • Organisation of meetings and field activities
  • Preparation of materials and coordination of contributors
  • Indicators, reviews, reporting and improvements

Communication adapted to people and projects

Messages, materials and participation methods are tailored to the relevant audiences. Communication activities follow project milestones and support coordination between technical, social and environmental teams.

Our delivery steps

  1. Assessment and stakeholder identification

  2. Objectives and messages definition

  3. Plan and materials preparation

  4. Activity delivery and coordination

  5. Monitoring, evaluation and adjustment

Deliverables

  • Internal and external communication plans
  • Consultation and awareness programme
  • Information materials and activity calendar
  • Indicators, meeting records and reviews

Donor requirements are addressed according to the project’s contractual documents and applicable frameworks. SERWORK provides support and does not claim affiliation with or endorsement by these institutions.

Tell us what you need

Share your activities and objectives so we can prepare support suited to your needs.

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Our other services

ISO & QHSE systems Environment & social Construction site support Training & capabilities Company qualification & classification